Privacy Policy

We Respect Your Privacy

Welcome to Growdexify. We are a digital growth agency helping restaurants, cafes, and cloud kitchens grow through performance marketing, website development, platform onboarding, and SEO services.

This Privacy Policy explains what personal information we collect when you visit our website or contact us, how we use it, and how we protect it. By using our website or submitting your details through any form, you agree to the practices described in this policy.

Information We Collect

We collect information in two ways — information you provide to us directly, and information collected automatically when you use our website.

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  Full Name Provided when you fill out our contact form or reach out via WhatsApp or email.
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  Phone Number Used to follow up via call or WhatsApp as part of our consultation process.
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  Email Address Collected through contact forms for communication and service delivery.
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  Business Details Name of your restaurant, café, or cloud kitchen, along with the service you're interested in. This helps us personalise our response.
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  Website Usage Data Pages visited, time spent, device type, browser, and general location (city/country level). Collected automatically via cookies and analytics tools.
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  WhatsApp / Chat Messages If you contact us via WhatsApp, the content of that conversation may be retained to provide better support and follow-up.

We do not collect sensitive personal information such as financial details, government ID numbers, or passwords through our website.

How We Use Your Information

Every piece of information we collect has a clear purpose. We do not collect data we don't need, and we do not use your data in ways you haven't been informed about.

• To respond to your enquiry — When you submit a form or message us, your details allow us to follow up with the right information for your business.
• To deliver our services — If you become a client, your information is used to manage your campaigns, build your website, or execute your SEO strategy.
• To improve our website — Analytics data helps us understand which pages are most helpful and where we can improve the user experience.
• To send relevant updates — Occasionally, we may share useful information about your project, service updates, or relevant resources. You can opt out at any time.
• For marketing and retargeting — Anonymised usage data may be used to run targeted ads on platforms like Meta or Google to reach similar audiences.

Who We Share Your Data With

Your personal data is not our product. We do not sell, rent, or trade your information to third parties for their own commercial use — ever.

However, to deliver our services effectively, we may share limited data with trusted tools and platforms under strict data processing conditions:

• Analytics platforms (such as Google Analytics) to understand website performance
• Advertising platforms (such as Meta Ads and Google Ads) to run and optimise your campaigns
• Email and communication tools used internally by our team to manage client relationships
• Hosting and infrastructure providers that power this website

All third-party tools we use are reputable services that maintain their own privacy and security standards. We share only the minimum data necessary for each purpose.

How We Use Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.

Growdexify uses the following types of cookies:

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  Essential Cookies Required for the website to function properly. These cannot be disabled without breaking core site functionality.
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  Analytics Cookies Help us understand how visitors use the site — which pages are popular, how long people stay, and where they come from. Used via tools like Google Analytics.
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  Marketing Cookies Track visits across websites to help us deliver relevant ads. Used by platforms like Meta Pixel and Google Tag Manager.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect your experience on our website, but will not stop you from accessing the core content.

How We Protect Your Data

We take the security of your personal information seriously and implement reasonable technical and organisational measures to protect it from unauthorised access, loss, or misuse.

Our security practices include:

• Using HTTPS encryption across our entire website to protect data in transit
• Restricting access to personal data to only those team members who need it to deliver your service
• Using reputable, security-audited third-party tools for data storage and communication
• Regularly reviewing our data handling practices to stay aligned with best standards

Control Over Your Data

You have rights over the personal data you share with us. We are committed to honouring those rights promptly and without unnecessary friction.

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  Right to Access You can request a copy of the personal data we hold about you at any time.
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  Right to Correction If any information we hold about you is inaccurate or incomplete, you can ask us to update it.
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  Right to Deletion You can request that we delete your personal data. We will honour this request unless we are legally required to retain certain records.
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  Right to Opt Out You can unsubscribe from any communications we send or request that we stop processing your data for marketing purposes.

To exercise any of these rights, simply contact us at info@growdexify.com. We will respond within 7 business days.

External Tools & Platforms

Our website and service delivery rely on a number of trusted third-party tools and platforms. These services may collect or process your data as part of their normal operation.

• Google Analytics — Website traffic and behaviour analysis
• Meta (Facebook) Pixel — Advertising performance tracking and retargeting
• Google Ads — Search and display advertising campaigns
• WhatsApp Business — Client communication and support
• Website hosting providers — Infrastructure for serving this website

Each of these services operates under its own privacy policy. We encourage you to review the privacy policies of any third-party tools you interact with. Growdexify is not responsible for the data practices of external platforms.

Questions About Your Privacy?

If you have any questions, concerns, or requests related to this Privacy Policy or the data we hold about you, please reach out to us directly. We're happy to help.

Our mailing address: Growdexify, New Delhi, India.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If we make material changes that significantly affect how we use your personal data, we will make reasonable efforts to notify you — such as through a notice on our website or via email if we hold your contact details.